Getting Started — MyTeslaCloud

— SETUP STEPS —

Required

Link your Tesla account

Get an API token from the web page in one go, or from the Auth app, then finish linking

✨ Recommended · one-click from the web

Nothing to download. Just open the page below and sign in with your Tesla account to get your Token and Refresh Token online — by far the quickest route.

🌐

Get your token online

Desktop browsers only (no mobile) · no download · works right away

›

✅

On that page, click Start tesla_auth in step 1 and sign in with your Tesla username and password; the page generates both tokens for you. Then click Read Tesla Auth token in step 2, copy the values, and paste them into the matching fields on the Token verification page of your MyTeslaCloud console.

Fallback · via an authenticator app

If the web route will not work for you, sign in to your MyTeslaCloud console, open the Token verification page, and download the authenticator app for your device:

Mobile

🍎

iOS App

Auth app for Tesla · App Store

Desktop

Choose your sign-in region

🇨🇳 China

🌍 Global

Open the Auth app, pick your region (China / Global) and sign in with your Tesla username and password
Once signed in, the app generates a Token and a Refresh Token
Copy both tokens and paste each into its matching field on the Token verification page of your MyTeslaCloud console
Submit and wait for the server to verify — usually under 30 seconds, occasionally a few minutes

⚠️

Tesla’s own verification servers are sometimes slow. If it reports a failure, be patient and retry a few times — it usually goes through within a few minutes.

— FAQ —

⚠️It says “invalid token” — what now?

Nearly always because the Token and Refresh Token were entered the wrong way round. Check both fields, make sure each holds its own value, and submit again.

⚠️It stays on “connecting”, or I get a gateway timeout?

Tesla’s verification servers are sometimes slow to answer; that is normal. Please retry a few times — verification usually succeeds within a few minutes.

⚠️The page says “Not Found”, or will not load?

Do not use private / incognito mode, and do not copy the URL into a new tab. Always get there by clicking through from the myteslacloud.com home page.

⚠️The console does not show my car’s name?

Sign out, go back through the Token verification flow, and submit the tokens again — the name comes back.

— ACCOUNT —

🔄

Renewals

Renew with the same email address and the time is added automatically — no need to link your Tesla account again.

🔔

Expiry reminders

We email you 7 days, 3 days and 1 day before expiry — keep an eye out for those.

🗑️

Data deletion

Data is deleted permanently 30 days after the account expires, with no way back. Need it gone sooner? Reply to any of our notification emails.

⚙️

System upgrades

You can trigger an upgrade by hand from the home page, once per hour. Your data is unaffected while it runs.

📦

Import / export

Your history can be moved at any time. Contact admin for help — a small handling fee covers the import or export.

🤖

AI support bot

There is an AI assistant in the bottom-right corner of the console home page. It can look up your expiry date and take questions any time.

— PRIVACY & SECURITY —

Welcome to MyTeslaCloud

Welcome to
MyTeslaCloud